{"id":10,"date":"2026-10-21T20:54:07","date_gmt":"2026-10-21T19:54:07","guid":{"rendered":"http:\/\/coupcustom.com\/?page_id=10"},"modified":"2026-10-22T21:58:14","modified_gmt":"2026-10-22T20:58:14","slug":"returns","status":"publish","type":"page","link":"https:\/\/coupcustom.com\/fr\/returns\/","title":{"rendered":"Retours et remboursements"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><em>Derni\u00e8re mise \u00e0 jour : 21 octobre 2026<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Produits confectionn\u00e9s sur mesure.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les produits fabriqu\u00e9s sur mesure sont r\u00e9alis\u00e9s exclusivement pour vous, par exemple avec un diam\u00e8tre ext\u00e9rieur de tuyau ou un CLR personnalis\u00e9s indiqu\u00e9s sur la page produit, une taille d&#039;entr\u00e9e non standard, ou une pi\u00e8ce ou un gabarit sur mesure convenu par message. Conform\u00e9ment \u00e0 l&#039;article L221-28 3\u00b0 du Code de la consommation, ces produits ne peuvent \u00eatre ni repris ni \u00e9chang\u00e9s en cas de simple changement d&#039;avis. Veuillez v\u00e9rifier attentivement vos mesures avant de commander. En cas de doute, n&#039;h\u00e9sitez pas \u00e0 nous contacter\u00a0; nous vous aiderons \u00e0 choisir.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Produits standard \u2014 Droit de r\u00e9tractation de 14 jours<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tous les autres produits, command\u00e9s avec les tailles, finitions et options standard indiqu\u00e9es sur le site web, peuvent \u00eatre retourn\u00e9s par les clients particuliers de l&#039;Union europ\u00e9enne dans les 14 jours suivant la livraison\u00a0:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Veuillez nous contacter avant de renvoyer quoi que ce soit, en indiquant votre num\u00e9ro de commande.<\/li>\n\n\n<li>Retournez l&#039;article non utilis\u00e9, complet et dans son emballage d&#039;origine.<\/li>\n\n\n<li>Les frais de retour sont \u00e0 la charge du client.<\/li>\n\n\n<li>Nous remboursons l&#039;article et les frais de livraison standard dans les 14 jours suivant la r\u00e9ception du retour, en utilisant le mode de paiement initial.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Article d\u00e9fectueux ou incorrect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si un article est d\u00e9fectueux, endommag\u00e9 pendant le transport ou non conforme \u00e0 votre commande, veuillez nous contacter d\u00e8s que possible apr\u00e8s la livraison en nous fournissant des photos. Nous le r\u00e9parerons, le remplacerons ou le rembourserons, et prendrons en charge les frais de retour. Ceci n&#039;affecte en rien vos droits l\u00e9gaux \u00e0 la garantie de conformit\u00e9 et \u00e0 la garantie contre les vices cach\u00e9s.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Comment nous contacter<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c9crivez-nous par WhatsApp (+33 7 59 82 59 61), par e-mail ou via notre page de contact\u00a0: <a href=\"\/fr\/contact\/\">coupcustom.com\/contact<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E-mail: <a href=\"mailto:handmade@coupcustom.com\">handmade@coupcustom.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: 21 October 2026 Products made to your own measurements Products made to dimensions you supply are made only for you, for example a Custom Pipe OD or Custom CLR entered on the product page, a non-standard inlet size, or a custom part or template agreed by message. In accordance with article L221-28 3\u00b0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"Last updated: 21 October 2026 Products made to your own measurements Products made to dimensions you supply are made only for you, for example a Custom Pipe OD or Custom CLR entered on the product page, a non-standard inlet size, or a custom part or template agreed by message. 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