{"id":3151,"date":"2026-10-21T20:54:01","date_gmt":"2026-10-21T19:54:01","guid":{"rendered":"https:\/\/coupcustom.com\/?page_id=3151"},"modified":"2026-10-22T21:58:13","modified_gmt":"2026-10-22T20:58:13","slug":"terms-of-sale","status":"publish","type":"page","link":"https:\/\/coupcustom.com\/fr\/terms-of-sale\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de vente"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><em>Derni\u00e8re mise \u00e0 jour : 21 octobre 2026<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente s&#039;appliquent \u00e0 toutes les commandes pass\u00e9es sur coupcustom.com par les particuliers et les professionnels. En passant commande, vous acceptez ces conditions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Vendeur<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nom de l&#039;entreprise : <strong>COUPCUSTOM<\/strong><\/li>\n\n\n<li>Propri\u00e9taire : Yevhen ZAHREBELNYI, Entrepreneur individuel (EI, micro-entrepreneur)<\/li>\n\n\n<li>Adresse du si\u00e8ge social : 479 Route de Bellevue, 72530 Yvr\u00e9-l&#039;\u00c9v\u00eaque, France<\/li>\n\n\n<li>SIRET : 101 501 526 00012 \u2014 immatricul\u00e9e au Registre national des entreprises (RNE)<\/li>\n\n\n<li>TVA : TVA non applicable, article 293 B du Code g\u00e9n\u00e9ral des imp\u00f4ts fran\u00e7ais (CGI)<\/li>\n\n\n<li>T\u00e9l\u00e9phone \/ WhatsApp : +33 7 59 82 59 61<\/li>\n\n\n<li>E-mail: <a href=\"mailto:handmade@coupcustom.com\">handmade@coupcustom.com<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Produits<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">COUPCUSTOM propose des pi\u00e8ces d&#039;\u00e9chappement artisanales en acier inoxydable (embouts, silencieux, r\u00e9sonateurs, tuyaux) et des gabarits de d\u00e9coupe de tubes imprim\u00e9s en 3D. De nombreux produits sont fabriqu\u00e9s sur commande selon les dimensions et les options choisies par le client (diam\u00e8tre, rayon de courbure, longueur, finition, configuration personnalis\u00e9e).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les photos sont aussi fid\u00e8les que possible. Chaque pi\u00e8ce \u00e9tant fabriqu\u00e9e \u00e0 la main, de l\u00e9g\u00e8res diff\u00e9rences d&#039;aspect (soudures, polissage, texture d&#039;impression) sont normales et ne constituent pas un d\u00e9faut.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les pi\u00e8ces d&#039;\u00e9chappement sont vendues pour une utilisation hors route, en comp\u00e9tition automobile ou \u00e0 des fins personnalis\u00e9es. Il incombe au client de v\u00e9rifier que l&#039;\u00e9chappement modifi\u00e9 est conforme \u00e0 la r\u00e9glementation routi\u00e8re et sonore en vigueur dans son pays.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Prix<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les prix sont indiqu\u00e9s en euros. TVA non applicable, article 293 B du Code g\u00e9n\u00e9ral des imp\u00f4ts (CGI). Les frais de livraison sont calcul\u00e9s lors de la validation de la commande et affich\u00e9s avant le paiement. Les droits et taxes d&#039;importation pour les livraisons hors Union europ\u00e9enne sont \u00e0 la charge du client.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Commandes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La commande est d\u00e9finitive apr\u00e8s r\u00e9ception du paiement. Vous recevrez une confirmation de commande par courriel. Pour les configurations personnalis\u00e9es, nous pourrions vous contacter afin de confirmer les dimensions avant la production. Si une configuration est impossible \u00e0 r\u00e9aliser, nous vous rembourserons int\u00e9gralement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Paiement<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Le paiement s&#039;effectue en ligne par carte bancaire (Visa, Mastercard et autres), Apple Pay ou Google Pay, via WooPayments (Stripe), ou par PayPal lorsque ce service est disponible. COUPCUSTOM ne voit ni ne stocke jamais vos informations de carte.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Production et livraison<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les gabarits de d\u00e9coupe de tubes imprim\u00e9s en 3D sont fabriqu\u00e9s et exp\u00e9di\u00e9s sous 2 \u00e0 3 jours ouvr\u00e9s, et les pi\u00e8ces d&#039;\u00e9chappement en acier inoxydable sous 3 \u00e0 5 jours ouvr\u00e9s apr\u00e8s la commande. En p\u00e9riode de forte activit\u00e9, ces d\u00e9lais peuvent \u00eatre plus longs\u00a0; nous vous en informerons. Les d\u00e9lais de livraison et les transporteurs sont d\u00e9taill\u00e9s sur notre page Livraison : <a href=\"\/fr\/shipping\/\">coupcustom.com\/shipping<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Veuillez v\u00e9rifier le colis \u00e0 la livraison. S&#039;il est endommag\u00e9, veuillez d\u00e9poser une r\u00e9clamation aupr\u00e8s du transporteur et nous contacter dans les 48 heures en joignant des photos.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Droit de r\u00e9tractation (clients de l&#039;UE)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les clients particuliers r\u00e9sidant dans l&#039;Union europ\u00e9enne disposent d&#039;un d\u00e9lai de 14 jours \u00e0 compter de la livraison pour se r\u00e9tracter, sans avoir \u00e0 justifier leur d\u00e9cision. Ce droit s&#039;applique \u00e0 tous les produits command\u00e9s dans les tailles, finitions et options standard propos\u00e9es sur le site web. Veuillez nous contacter avant tout retour. L&#039;article doit \u00eatre retourn\u00e9 non utilis\u00e9 et dans son emballage d&#039;origine. Les frais de retour sont \u00e0 la charge du client. Nous remboursons le prix de l&#039;article et les frais de livraison standard sous 14 jours apr\u00e8s r\u00e9ception du retour.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Exception \u2014 produits confectionn\u00e9s sur mesure\u00a0:<\/strong> Conform\u00e9ment \u00e0 l&#039;article L221-28 3\u00b0 du Code de la consommation, le droit de r\u00e9tractation ne s&#039;applique pas aux produits confectionn\u00e9s sur mesure, notamment aux produits dont les dimensions ont \u00e9t\u00e9 communiqu\u00e9es par le client, par exemple un diam\u00e8tre ext\u00e9rieur ou une longueur de tuyau personnalis\u00e9s indiqu\u00e9s sur la fiche produit, une taille d&#039;entr\u00e9e non standard, ou une pi\u00e8ce ou un gabarit sur mesure convenu par message. Ces produits ne peuvent \u00eatre retourn\u00e9s en cas de simple changement d&#039;avis.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous trouverez plus de d\u00e9tails sur notre page de retours\u00a0: <a href=\"\/fr\/returns\/\">coupcustom.com\/returns<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Garantie<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tous nos produits b\u00e9n\u00e9ficient de la garantie l\u00e9gale de conformit\u00e9 (articles L217-3 et suivants du Code de la consommation) et de la garantie contre les vices cach\u00e9s (articles 1641 et suivants du Code civil). Si un produit est d\u00e9fectueux ou non conforme \u00e0 votre commande, contactez-nous avec des photos\u00a0: nous le r\u00e9parerons, l\u2019\u00e9changerons ou le rembourserons.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La garantie ne couvre pas les dommages caus\u00e9s par une installation incorrecte, une modification, un accident ou l&#039;usure normale.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Responsabilit\u00e9<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les gabarits de coupe de tubes servent de guides de marquage. Il incombe au client de mesurer, couper et souder correctement et d&#039;utiliser l&#039;\u00e9quipement de s\u00e9curit\u00e9 appropri\u00e9. COUPCUSTOM d\u00e9cline toute responsabilit\u00e9 pour les dommages r\u00e9sultant d&#039;une utilisation ou d&#039;une installation incorrecte des produits.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Donn\u00e9es personnelles<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vos donn\u00e9es sont utilis\u00e9es uniquement pour traiter votre commande. Plus de d\u00e9tails dans notre politique de confidentialit\u00e9\u00a0: <a href=\"\/fr\/privacy-policy\/\">coupcustom.com\/privacy-policy<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Litiges et m\u00e9diation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En cas de probl\u00e8me, veuillez nous contacter en premier lieu\u00a0: nous ferons notre possible pour trouver une solution. Si aucune solution n\u2019est trouv\u00e9e, les particuliers peuvent recourir gratuitement \u00e0 un m\u00e9diateur de consommation\u00a0: nous sommes en cours d\u2019inscription aupr\u00e8s d\u2019un service de m\u00e9diation de consommation, dont les coordonn\u00e9es seront ajout\u00e9es ici.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les pr\u00e9sentes conditions g\u00e9n\u00e9rales sont r\u00e9gies par le droit fran\u00e7ais.<\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: 21 October 2026 These terms of sale apply to all orders placed on coupcustom.com by private customers and professionals. By placing an order, you accept these terms. 1. Seller 2. Products COUPCUSTOM sells handmade stainless steel exhaust parts (exhaust tips, mufflers, resonators, pipe assemblies) and 3D-printed pipe cutting templates. Many products are made [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3151","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"Last updated: 21 October 2026 These terms of sale apply to all orders placed on coupcustom.com by private customers and professionals. 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